A little guidance goes a long way.

Pristine is intended for calfskin, cowhide and goatskin, including grained calfskin such as Caviar-style leather, and compatible coated canvas. The material’s finish and condition still matter: always spot-test first.

This includes suitable Hermès leathers except Barenia and exotic skins. Chanel and YSL grained calfskin, and coated canvas used by Louis Vuitton, Goyard, Celine and Gucci, are examples of materials—not guarantees for every item or finish.

Do not use on exotic skins—including crocodile, alligator, lizard, snakeskin and ostrich—Barenia leather, nubuck, suede, or untreated vachetta.

Do not use on nylon, fabric, uncoated canvas or toile, including Hermès Herbag and Garden Party canvas and fabric linings. Coated canvas and uncoated canvas are different materials.

Avoid soaking or aggressive rubbing, especially on delicate, aged, painted, metallic, specialty-finish or untreated leather. If you are unsure about a finish, seek expert advice before applying.

Apply a small amount to a clean white microfiber cloth, then test a small, hidden area of the same material and finish. Let it dry completely and check for any change in color, texture or finish before treating the rest.

If you notice an unwanted change, stop. Do not apply more product or continue to the rest of the item. Ask for guidance.

Wipe away loose dust with a clean, dry white microfiber cloth. Colored cloths may transfer dye.

Always apply product to the cloth first, never directly to the leather. Spot-test a hidden area, allow it to dry, and check the color, texture and finish. Use only a small amount and wipe gently; do not saturate, scrub or rub excessively.

Wipe loose dust away first, then spot-test. Use a small amount of Cleaner on a clean white microfiber cloth to gently remove dirt, surface buildup or mold that dry wiping cannot remove.

Air-dry naturally for a few hours—ideally around 3 hours, or until completely dry. Only then apply a small amount of Lotion to a separate white microfiber cloth and gently condition suitable leather. Read the complete care guide.

Use Pristine regularly for basic cleaning and maintenance according to the product instructions and the needs of the item. Avoid over-cleaning and over-conditioning. More product does not mean better care.

Allow the item to air-dry completely before storing. Keep handbags, leather shoes and leather apparel in a cool, dry, well-ventilated area to help prevent mold.

Use gentle, regular care according to the product instructions. Cleaning and conditioning do not replace careful storage or professional treatment for significant damage.

Pristine is for routine at-home care and maintenance. It is not a substitute for professional leather restoration.

Pen and ink marks, deep scuffs, color transfer, rub marks, discoloration, scratches and other significant damage may not be removable through regular cleaning. Seek a professional restoration service for advanced care, or whenever the material or finish is uncertain.

Leather Foam Cleaner (100 ml), Leather Care Lotion (50 g), a Pristine microfiber cloth in its envelope, a care card and a black booklet box.

Thoughtful care helps preserve condition. Resale value also depends on the item and the market, so no resale price is guaranteed.

Yes. Tell us about your item, its material if known, and your care concern. If the material or finish is uncertain, ask an expert before applying any product.